Spa Management Solutions

The Elite Spa Management Software takes care of the complex booking requirements of therapist, treatment and location, storing vital client information and retaining a detailed history of past visits, including treatments purchased. Retail sales and bookings can be combined within one transaction, thus streamlining the process at point of sale.

Whether your Spa is a destination retreat, luxury resort, a day spa or leisure club, it is vital for the success of the business that the attentions of your staff remain focused on your clients and in providing them with the personal touch that will make their time with you an enjoyable experience.

Capturing your customers and their treatments provides the vital detail you need to be able to keep in close contact with your patrons.

• Customer Management
• Sales Ledger Management
• Communication Management
• Picture Capture
• Prospect Management

Elite central booking system shares customer treatment reservations and Therapist’s diaries on any terminal throughout the estate.

• Single Centralised Booking System
• Multi-Site Availability Search
• Automatic Price calculation
• Day Accounts
• Group Bookings
• Automatic Price calculation

Reporting is vital to understanding any business, driving key decisions based on real-time data and form strategic decisions based on trends and forecasting.

• Report and Graph Generation
• Comprehensive Centralised Reporting
• Accounts Integration

Elite enables any number of treatments to be added with links to the skills associated with your therapists. Time is automatically assigned for each treatment to book out therapist, treatment room and any equipment required.

• Unlimited treatments
• Time controlled
• Flexible pricing
• Skills linked booking
• Spa Packages

Elite manages your therapists rota’s so that you can take booking in advance and schedule your workforce to meet customer demand rather than letting workforce determine availability to your customers.

• Multiple therapist diary view
• Unallocated therapist
• Treatment restrictions
• Therapist commission

Elite enables your treatment rooms to be booked to their best capacity; any equipment required for specific treatment is also taken into account when showing availability to your customers.

• Treatment room booking management
• Equipment control
• Usage and utilisation reports

Serve your guests and charge their food & beverages to their day account providing them with a single bill as they check out.

• Configurable Point of Sale layout
• Real time Stock Control
• Management reporting
• Access to booking system from all departments

Keep your customers coming back for more, generating repeat business opportunities with Elite Loyalty managment module.

• Cashless Levy System
• Loyalty Management
• Discount Scheme Management

Managing transactions is one of the most important elements of Elite, whether at the reception desk or in the bar, drives loyalty and spend.

• Touch Screen Point of Sale
• Stock Management
• Bundle Sales
• Integrated Electronic Payment