Elite Engage - Right Message, Right Customer, Right Time.

Elite Engage delivers highly personalised, targeted, autonomous communiques that takes customer interaction to the next level cutting through the noise with the perfect communication for each customer, every time.

The time has moved on from shotgun marketing – sending ten thousand un-targeted messages is a thing of the past – now is the time for a personalised message for every single person.

Elite Engage combines customer, content and context to create unique and relevant communications that exceed expectations and increase revenues without the need for any human intervention.

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Elite Engage helps you:

Mobile App

The EliteLive mobile app for iOS and Android devices allows your customers to interact with your organisation on their phone.

Brand Consistency

Provide a consistent and seamless customer communication to match your brand.

Automated Communications

Save time and resources by deploying automated communications.

Nurture

Nurture customer relationships with personalised offers for key milestones such as Birthdays.

Digital Membership Renewals

Track progress of all membership renewals and sales ledger accounts to reduce your debtors.

Paperless Billing

Exceed customer expectations by switching to Paperless billing and online payments.

Customer Service

Improve level of service with Customer Alerts & Notifications.

Repeat Business

Encourage repeat business with Post Event follow up messages.

Why Elite Engage?

Personalisation

Generate one-to-one Personalised Communications that ensures that your underlying message is clear.

Promotions

Trigger automated messages with Measurable Offers and Promotions to elevate conversion rates.

Behaviours

Use Behaviour Based Triggers to create real-time contextual messages that invite further interaction.

Action

Embedding Measurable Call To Actions within your communications to understand the success of your message.

Omni Channel

Elite Engage makes it easy to tailor every communication with a Built In Message Editor for HTML email, SMS, or push notification.

On Brand

Improve the brand experience by using standardised Templated Communications including automation for personalisation.

Segmentation

Create Targeted Conditions to deliver the right message to the right customer at the right time.

Automation

Automated Correspondence provides your customers with the pre-activity and post-visit communications they expect.

EliteLive Mobile App

Make Bookings

Customers can make Realtime Bookings directly from their smartphone.

Booking History

Customers can view & amend Future Bookings*

Push Notifications

Send customers PUSH Notifications to keep them up to date.

Digital Documents

Customers can action Digital Documents sent by the club.

Levy Account

Customers can view and top-up their Levy Balance.

Club Noticeboard

Customers can read the Club Noticeboard on their phone.

Flexi Points

Customers can manage their Flexi Points account including top ups.

Range Card

Customers can manage their Range Card balance and add funds.

Statements of Account

Customers can view and pay monthly Statements of Account.

Offers & Promotions

Customer can access to special offers and promotions^*from their phone.

* Some features are available at the venue’s discretion or require a membership at the venue.